Log your hire boat complaints here

As the hire boat season gets going, we bring you this page to log all your complaints about hire boats. The K&A boaters action group is drawing up a dossier of the incidents involving hire boats and complaints that boaters and canalside residents have made about the behaviour or safety of hire boat crews in order to seek a meeting with the hire companies. Please log any incidents and complaints on the web form below for the dossier.

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We recommend that you copy to CRT any complaints you make to hire boat companies. Contact enquiries.kennetavon@canalrivertrust.org.uk or 01380 737907.

Here are the phone numbers and email addresses for the main hire boat companies:

ABC Leisure, Hilperton 01225 765243 abclg@hilpertonmarina.com
Anglo Welsh 0117 314 9158 http://www.anglowelsh.co.uk/contactus.htm
Bath Canal Boat Company 01225 312935 enquiries@bathcanalboats.co.uk
Bath Narrowboats 01225 447276 enquiries@bath-narrowboats.co.uk
Foxhangers Canal Holidays 01380 828795 info@foxhangers.co.uk
Moonraker Canal Boats 01672 851550 enquiries@moonboats.co.uk
Oxfordshire Narrowboats, Bradford on Avon 01225 863987 info@oxfordshire-narrowboats.co.uk
Sally Narrowboats 01225 864923 enquiries@sallynarrowboats.co.uk

To complain about behaviour of crews on Warneford VC, the Fleet Air Arm’s narrowboat that is managed by Hilperton, contact Commodore Jock Alexander, RNAS Yeovilton, Ilchester, Somerset BA22 8HT. Tel 01935 840551 ext 5446 (this is the number for the guardroom but may be routed to the call centre).

See also

http://kanda.boatingcommunity.org.uk/hire-company-recalls-stag-party-boats/

http://kanda.boatingcommunity.org.uk/crt-meets-with-hire-companies-after-speeding-hire-boat-complaints/

http://kanda.boatingcommunity.org.uk/using-the-bw-complaints-process/