Dear Martin,
As a customer who pays BW in excess of a thousand pounds a year, some of which, I dare say finds its way into your wage packet, I found the tone of your initial letter totally unacceptable. Very poor customer relations, in my opinion.
Best wishes,
This entry was posted on Thursday, October 8th, 2009 at 3:12 pm and is filed under Letters to BW and others. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.
Until recently we have sent notice of new posts to everyone who subscribes to the site but it has been pointed out that this may discourage people from posting comments. So we have moved to an ‘ opt-in’ system.
Kennet and Avon Boating Community Website: | Entries (RSS) and Comments (RSS).