Following complaints to CRT about the behaviour of hire boaters, CRT is meeting with hire boat companies in Devizes today to try to improve matters.
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Posts Tagged ‘complaints’
CRT meets with hire companies after speeding hire boat complaints
Tuesday, July 9th, 2013New Waterways Ombudsman
Saturday, October 27th, 2012If it’s broken – report it!
Wednesday, September 5th, 2012CRT declines to withdraw derogatory statements about boaters without home moorings
Thursday, August 23rd, 2012CRT Chief Executive Robin Evans has responded negatively to the boaters’ complaint which we published below about the content of Trustees’ briefing TT06. He has declined to end the use of the term “continuous moorers” and “CMs” and has failed to address most of the issues in the complaint. We publish his reply here:
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Boaters complain to CRT about Trustees’ briefing document
Thursday, August 23rd, 2012K and A User group meeting 3rd May
Thursday, April 26th, 2012Important second consultation on BW transfer to charity
Wednesday, September 14th, 2011DEFRA and BW have announced a second consultation on certain aspects of the order which will transfer BW to charity status. This will take place between 12th September and 24th October. In particular the consultation covers whether the new waterways charity should be subject to the Freedom of Information Act. Please respond to the consultation – there have been a lot of them recently but this is also important!
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Dog Loo
Sunday, April 24th, 2011We have received a message from Simon Greer who says:
A Simon Greer Creation. BW were invited to advise on what they are doing about this massive problem. They have responded as below. Toxocariasis is what makes you blind. Perhaps BW have it?
BW saw this spoof advertisement on 19 April and Simon Salem of BW responded the following day. He advised that BW cannot sort out this problem because they do not have the necessary legal power. Instead they have a voluntary code. I have asked why BW cannot use the space on the side of their vans to pass on an important public message. I have proposed:
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2011 Licence consultation extended to 31 January – respond now!!
Sunday, January 23rd, 2011Following formal complaints that the time was too short for responding to BW’s consultation on 2011 licence fees and changes to licence terms and conditions, BW has extended the deadline to 31 January. According to its own code of practice on consultations, BW should have allowed 12 weeks for responses, not 6 weeks.
This consultation is important because yet again, BW is proposing more unlawful changes to the licence terms and conditions.
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Council Tax and Liveaboard Boaters
Tuesday, May 18th, 2010There have been a number of accusations recently that boaters do not pay Council Tax and so should not benefit from local services. This is incorrect. British Waterways pays the Government a composite levy in respect of Council Tax and Business Rates. This is collected centrally and the income is used to offset general central Government payments to local authorities through the Rate Support Grant. Therefore, anyone who pays a boat licence fee to BW contributes to this composite levy in respect of Council Tax.
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