Posts Tagged ‘complaints’

CRT threatens to seize boaters’ possessions

Wednesday, September 30th, 2015

In a vindictive move reminiscent of the totalitarian regimes of Stalin and Pinochet, CRT is threatening to seize and destroy the belongings of boaters including bicycles and childrens’ toys if they have been left, however temporarily, on the towpath. This draconian act is typical of CRT’s harassment of liveaboard boaters, and it shows that CRT will go to any lengths to pressurise liveaboards without home moorings to leave the waterways.

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Rubbish bins re-instated at Devizes Wharf

Tuesday, April 14th, 2015

Following several meetings with CRT and a number of complaints from boaters both with and without moorings, CRT has re-instated refuse collection for boaters at Devizes Wharf.

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Please log this year’s incidents and complaints about hire boats here!

Wednesday, December 17th, 2014

Liveaboard boaters, especially those between Devizes and Bath, are breathing a sigh of relief now this year’s hire boat season is over. The K&A boaters action group is drawing up a dossier of the incidents involving hire boats and complaints that boaters and canalside residents have made about the behaviour or safety of hire boat crew this year. The group will then seek a meeting with the hire companies.

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Are you a new continuous cruiser?

Wednesday, December 3rd, 2014

When CRT established the Towpath Mooring Control project (which was quickly renamed the Towpath Mooring Management project) it declared its intention to write to all new continuous cruisers ‘welcoming’ them and setting out what CRT expected regarding boat movements.

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CRT rubbish collection includes recycling

Monday, October 13th, 2014

Following the release of a copy of the contract between CRT and Biffa for rubbish collection, it is clear that boaters can recycle glass, plastic, non-hazardous metal, paper, card and textiles by putting them loose into the CRT boaters’ rubbish bins.

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What to do if CRT tell you your boat has not been sighted in enough “neighbourhoods” in three months

Wednesday, September 24th, 2014

This month, many boaters received a letter from CRT alleging that their boat was sighted in less than the “required” number of “neighbourhoods” between Bath and Foxhangers during the three months from June to August 2014. These letters amount to harassment. The K&A Interim 12-month Local Plan was proposed and consulted on as a voluntary agreement, and therefore CRT cannot now state that boaters are “required” to travel through a specific number of “neighbourhoods”. One of the letters is pictured below.

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CRT releases first report on K&A Interim 12-month Local Plan

Tuesday, August 26th, 2014

CRT has this week published the first of four planned three-monthly reports on the K&A Local Plan.

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Local mooring plan is “sheer harassment” says boater

Wednesday, August 20th, 2014

A boater left his berth at Caen Hill marina and spent three days moored on the towpath. Then his engine broke down. He took his boat into the Foxhangers hire boat base for repairs, and it was moored there for a further three days while the repairs are being done. He then received an email from CRT saying that he has been moored in one “neighbourhood” for longer than 14 days and he should move.

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What to do if CRT tell you that you have incurred a £25 extended stay “charge”

Tuesday, August 19th, 2014

A number of boaters have received letters from CRT alleging that they have overstayed on Visitor Moorings and either demanding £25 per day “extended stay charge” or stating that CRT could have imposed a charge of £25 per day but it was waived it in this instance as the Local Plan has not been in place for very long. We recommend that anyone who receives one of these letters makes a formal complaint.

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Waterways Partnership wins argument on voluntary nature of K&A Local Plan

Monday, July 7th, 2014

It appears that the K&A Local Waterways Partnership has won the argument with CRT about the voluntary nature of the K&A Interim 12-month Local Plan.

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